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Plumbers in Cranbourne Stormwater is half the story.

Cranbourne is in the City of Casey, which says the municipality has many naturally flood-prone, low-lying areas and that the drains collecting stormwater on your land are yours. South East Water runs the sewer and water mains. Tell us what's going on and we'll match it with licence-checked plumbers who specialise in that work.

Water streaming from a shower head

Plumbing in Cranbourne: what's local

Planned for growth

Casey's Cranbourne Major Activity Centre Structure Plan 2020 guides the anticipated growth in and around Cranbourne over the next 30 years. The planning amendment putting it in place was approved on 28 November 2023.

Houses, with plenty of renters

At the 2021 Census, 80.0% of occupied homes in the suburb of Cranbourne were separate houses, 16.1% townhouses or semis and 3.7% flats. 33.8% were rented.

Who drains what

Casey manages local drains serving catchments under 60 hectares and Melbourne Water the larger regional drains. Owners look after the pipes on their property, including those under the footpath and nature strip.

Cool, rarely icy

The Bureau's Cranbourne Botanic Gardens station (1990 to 2020, now closed) averaged 4.4 days a year at or below 2°C and 0.4 at or below 0°C.

After heavy rain

When water sits against the house or won't drain from the yard, start with what you own: gutters, downpipes, the pits on your land and the pipe out to the kerb. Casey says those private drains, including the section under the nature strip, are the owner's.

Water spreading across the road from a blocked street pit is Council's to fix, and a creek or big open drain is Melbourne Water's. For problems on your side, a stormwater plumber can find the blockage or break.

Sewer blockages and the refund

South East Water's part of the sewer runs to the inspection opening, often near the boundary, and pipes upstream of it are the owner's. If a blockage turns out to be on its side, South East Water reimburses fair and reasonable costs, but only when the plumber referred it.

It won't pay where CCTV or a high-pressure water jet cleaner was used, or tree roots were cleared. So the order matters: check the inspection opening, refer it if needed, and only then use a camera or jetter.

Trees and new drain lines

Casey's planning scheme controls when trees on private land can be removed or pruned. A canopy tree over 5 m tall, with a trunk more than 0.5 m around at 1.4 m, can need a planning permit, and penalties may apply for unauthorised work. Council encourages looking at alternative service alignments that keep established trees, so a drain can sometimes go around rather than through.

Renters and hot water

A third of Cranbourne homes are rented. Landlords, take note: once 1 March 2027 passes, a rental's hot water system that permanently fails and can't be repaired has to make way for an efficient heat pump water heater or an electric-boosted solar water heater. More on our Melbourne hot water repairs page.

What we would do

If your Cranbourne yard holds water after every storm, don't assume it's Council's drain. Run a hose into each downpipe and watch where it comes out; a dry outlet at the kerb points to a blockage on your side. Book a stormwater specialist with that information, and they can go straight to the likely section instead of searching the whole yard.

Questions people ask

Is the drain under my Cranbourne nature strip Council's?

No. Casey says property owners are responsible for the drains and pipes collecting stormwater on their property, including those under the footpath and nature strip.

Who looks after the large open drains and creeks?

Melbourne Water handles regional drainage, meaning drains serving catchments larger than 60 hectares, and creeks. Casey manages the smaller local drainage systems.

Tell us the problem. We'll find the specialist.

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