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Contact PlumbMatch

The quickest way to get a plumber is the job form: tell us the problem, and a local plumber who does that work can take it. For anything else, our details and the right route for each kind of question are below.

Our details

Email: info@blufire.com.au. It's the one address for everything on this page. We don't take phone calls, and we aim to reply within two business days.

Postal address: 2/8 Bromham Place, Richmond VIC 3121, Australia

Company: Blufire Pty Ltd (ABN 14 665 545 282)

Who to contact about what

  1. A plumbing job

    Use the job form. If water is leaking now, start here.

  2. A job already under way

    Talk to the plumber first: the quote, the work and the warranty are theirs. If that does not sort it out, tell us.

  3. A complaint

    The complaints page sets out who to tell and in what order.

  4. Your personal details

    The privacy policy explains how to see or correct what we hold about you.

  5. Joining as a plumber

    Start at apply to join.

  6. A mistake on the site

    Send the page link and what looks wrong. The editorial policy says how we handle corrections.

When you write to us

Include your suburb, and the plumber's business name if your message is about a job. It helps us find the right record quickly.

If you sent the job form and no plumber has been in touch, email us your first name and suburb. We'll look into what happened.

PlumbMatch is a referral service. Messages sent here cannot book a plumber or get you a price, so use the job form for that.

Tell us the problem. We'll find the specialist.

We match your job with a local plumber who does this kind of job, licence checked.

Find the right plumber Urgent? Start here

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