Endeavour Hills in four facts
City of Casey
Casey's ward structure from 26 October 2024 places Endeavour Hills in Kalora Ward, alongside Lysterfield South and Narre Warren North.
Houses, hardly any flats
At the 2021 Census, 87.5% of occupied homes in the suburb were separate houses, 12.4% townhouses or similar and 0.1% flats. 18.6% were rented, under Victoria's 28.5%.
Roots ignore boundaries
Casey says tree roots aren't governed by property boundaries and can get into pipes that are damaged, broken or cracked.
South East Water
Endeavour Hills is on South East Water's supply list, so its sewer and water pipe rules are the ones that apply.
When roots get into your pipes
Casey's explanation is simple: roots find their way into a pipe that is already damaged, broken or cracked. Root paths can't be predicted, and they cross fence lines.
If you think a Council tree on the nature strip or in a reserve is the cause, you can ask Casey to investigate through an online request. Council won't remove a tree on an unsubstantiated claim, and its tree guide says it weighs pruning, root barriers and engineering fixes before removal. Evidence from a drain specialist helps your case.
Clearing roots from your own drain is work for a tree root specialist. If the pipe itself is cracked, ask about repair options such as pipe relining in Melbourne.
South East Water's sewer and yours
South East Water maintains the sewer as far as your property's connection point, often near the boundary and marked by the inspection opening. Pipes on the house side of that opening belong to you.
A blockage on its side can be reimbursed, but only on its terms. The plumber has to refer it to South East Water rather than cut roots, use a water jetter or put a camera down, because any of those ends the claim. Digging to find the inspection point isn't covered either.
For the water supply, South East Water is responsible for the meter and the pipes from the street to it. From the meter to the house is the owner's.
What we would do
Before anyone cuts roots, ask where the blockage is. If it could be on South East Water's side of the inspection opening, the plumber should refer it rather than clear it, or the reimbursement is gone. If it's in your pipes and a Council tree is the suspect, keep the drain specialist's findings and lodge them with Casey. Either way, tell us the job and a licence-checked drain plumber can pick it up.