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Heat pump hot water in Canberra Choose one for frosty mornings.

A heat pump takes its heat from the outside air, and Canberra's air gets cold: the airport station's July minimum averages 0.1°C. The ACT Government still backs heat pumps here, provided you pick a model suited to the climate. Tell us about your home and we'll find you a licence-checked plumber who specialises in heat pump hot water.

A shower head up close

Canberra's climate and your heat pump

Cold nights

Canberra Airport, with records from 2008, averages 58.8 days a year at or below 0°C, and its coldest reading is -8.7°C.

The Government's view

The ACT Government says heat pump systems have come a long way over the last 10 years and work well even in the ACT's cold climate. It recommends researching a high-quality model suited to that climate.

Placement and neighbours

According to the ACT Government, an outdoor unit can raise questions of space, ventilation, noise regulations and placement near windows or driveways.

Picking a model for a cold climate

Ask for the model's performance figures at low air temperatures, not just the headline rating. Ask how it deals with frost on the outdoor unit, and whether it has a backup element for the coldest mornings.

Think about the outside pipework, too. The ACT Government's advice is to insulate all pipes and storage tanks, and on a frosty night the run between an outdoor unit and the tank is the exposed part.

Switching from gas

The ACT Government says most Canberrans use gas for hot water, so a heat pump often means leaving gas behind. If gas still runs a cooktop or heater, keep the account. If the heat pump replaced your last gas appliance, the ACT suggests asking your licensed gas tradesperson to cap the line on the customer side of the meter.

After that you choose between disconnection and abolishment. Our Canberra gas fitters page compares the two, and the gas to heat pump guide covers the swap itself.

Paying for it

Hot water heat pumps are on the Sustainable Household Scheme's eligible list, so you can borrow between $2,000 and $20,000 for one at 3% interest. Concession card holders who own and live in the home may get Home Energy Support: half the supply and installation cost, up to $2,500, once the ACT Government pre-approves it.

STCs can lower the price again when the model is under 425 L and listed on the register. Our STC page explains how the agent arrangement works.

Questions to ask about a heat pump in Canberra

  • How does this model perform when the air is below freezing?
  • Where will the outdoor unit go, and does that spot meet the noise and placement rules?
  • Is the model on the STC register and on the Sustainable Household Scheme list?
  • Will the outside pipework be insulated against frost?
  • If this replaces my last gas appliance, will you cap the gas line?

What we would do

Shortlist models by how they perform in sub-zero air, then choose the spot before the brand: away from bedroom windows, with room to breathe, and with the shortest pipe run you can manage. Get the outside pipes lagged as part of the job. If you hold a concession card, have Home Energy Support approved before you accept the quote.

Questions people ask

Will a heat pump keep up through a Canberra July?

The ACT Government says modern units work well even in its climate. Ask for the model's output at sub-zero air temperatures, and choose one built for cold conditions.

Do I have to give up gas to get a heat pump?

No. Gas can keep running your other appliances. If the heat pump replaces the last one, ask about capping the line and closing the account.

Tell us the problem. We'll find the specialist.

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