Urgent? Get matched

Backflow prevention devices Matched to the risk on site.

A backflow prevention device lets water into a property but not back out into the supply. There are several kinds, from a simple gap to valve assemblies with test points, and the right one depends on how harmful the water on your side could be. We match you with a licence-checked plumber who installs, repairs and replaces backflow devices.

Hands tightening brass fittings on water pipes

The main types

How it worksCan it be tested?
Air gapA clear gap between the water outlet and the highest level the water below can reach, so nothing can be drawn backNothing mechanical to test; it is checked by looking
Reduced pressure zone device (RPZ)Two check valves with a relief valve between them that dumps water to the outside if either check valve leaksYes, through its test points
Double check valve assemblyTwo independent check valves in series, with isolating valves and test pointsYes
Dual check valveTwo check valves in a compact body, often fitted at or near a water meterNo test points, so it is replaced rather than tested
Vacuum breakerLets air in to break a siphon when supply pressure drops; guards against back-siphonage onlySome pressure-type models have test points; simple hose-tap models do not

How a plumber chooses one

The question is what could get back into the supply if the device failed, and how harmful it would be. Garden hose water is a small risk; a chemical dosing system or medical equipment is a serious one. The more serious the hazard, the more protective the device a plumber will fit, with the reduced pressure zone device or an air gap at the top end.

Where a device can be protected and reached also matters. Testable devices need clear access to their test points. An RPZ device releases water from its relief valve when it operates, so it needs somewhere for that water to drain and should not sit where it could be flooded.

What a plumber will do

For a new installation, a plumber will assess the connection and choose the device. They fit it with isolating valves, and usually a strainer to keep grit out, then test it before handing over.

For a device that has failed a test, the plumber will usually strip and clean it and replace the rubber parts and springs. If the body is damaged, the parts are no longer made, or the device type no longer suits the hazard, they will recommend a replacement. Our backflow testing page explains the test itself.

Living with a device

You can

  • Keep the device and its test points easy to reach, and never box it in.
  • Write down the make, model and serial number and keep them with your test reports.
  • Tell a plumber if an RPZ device starts dumping water: it is warning you that a valve inside is not sealing.
  • Leave the device alone otherwise. For what homeowners may do in your state, see what you can do yourself.

Leave to a licensed plumber

  • Choosing, installing and commissioning a device.
  • Repairs, servicing and replacement parts.
  • Moving or removing a device, which should only happen with advice on what protection replaces it.
  • Paperwork for installing or replacing a device.

Licences and certificates for device work

Plumbing licences come in classes, so ask which one covers the job. In the ACT, for example, the plumber classes include water supply plumber and sanitary plumber, and NSW wants a contractor licence for plumbing no matter how small the job.

Installing or replacing a device brings paperwork in some states. Western Australia says installing or replacing a backflow device is not minor work, so expect a certificate of compliance within 5 working days of the job. South Australia names backflow device work in its electronic certificate of compliance rules, with your copy due within 7 days. For other states, see our compliance certificate guide.

Questions to ask the plumber

  • What hazard did you assess here, and why this device?
  • Will the test points be easy to reach for future tests?
  • Where will the relief valve discharge go?
  • Will you test the device after installing it, and give me the result?
  • Which certificate or record will I get for this work?

What we would do

If a device has failed a test, ask whether a service kit will fix it before agreeing to a new one; many failures are worn rubber parts. If you are adding equipment, irrigation or a tank, raise backflow protection at the planning stage so the device goes somewhere it can be reached and drained. Keep the device details and every test report together. A plumber who works on backflow devices regularly will know which parts are still available for older models.

Questions people ask

What is the difference between a dual check and a double check valve?

Both have two check valves. A double check valve assembly has isolating valves and test points so it can be tested in place; a dual check valve does not, so it is replaced rather than tested.

Why is my backflow device dumping water?

If it is an RPZ device, the relief valve is opening because a check valve is not sealing or the supply pressure is fluctuating. Get a plumber to look at it soon.

Can I remove a backflow device?

Do not remove one without advice. It is protecting the drinking water supply, and taking it out can leave the connection unprotected. Talk to a plumber first.

Does my water meter have backflow protection?

Some meter installations include a dual check valve. Your water company or a plumber can tell you what is fitted at yours.

Tell us the problem. We'll find the specialist.

We match your job with a local plumber who does this kind of job, licence checked.

Find the right plumber Urgent? Start here

Urgent?Get matched